Strategic Network Planning

Case Studies - Technology Assessment Profile




Industry: Interior Design

Business Challenge:

A small interior design firm in San Diego wanted to re-vamp their entire network so it was easier to communicate with their customers and employees. Their current IT department was effective at taking on smaller projects, but when it came to larger ones; it was obvious they needed a little help.

Since their current IT team was well established, they were adamant about having their own staff follow through with all of their network projects. They merely needed someone to help fully assess their current network and lay out a plan.

In order to steer them in the right direction, we performed a TAP which helped determine their specific needs and provided a solid foundation to grow into their future needs.

Our Recommendations:

  • Move e-mail from Send Mail to Exchange 2003, then set up Exchange and Outlook 2003 in Cached mode so mobile users can access their Outlook data without having to connect to the server
  • Wireless Internet Access - Set up Outlook Mobile Access so users can connect to the Internet from their cell phones
  • DoubleCheck - To help eliminate the massive inflow of e-mail viruses, spam is discarded before it ever reaches the server because every piece of incoming e-mail is fully scanned
  • Symantec Ghost - So users can take their desktop, load it with base software, such as, Windows XP Pro, Office, Anti-Virus, and any other main programs, then save it to CD or the server
  • Automatic User Backups - A backup of "my document" folders to be sent straight to the server every night, insuring the data is properly protected
  • Outsource Network Projects - To help support their entire network with less management on their end, and provide a greater understanding of how to upgrade and administer e-mail with Exchange

How We Helped:

We acted as the guiding force for this company's business network objective. Even though their in-house staff implemented the solution, we provided the pathway for them to do so.

Due to the planning and consulting we provided, they were able to successfully incorporate a new network. Whenever their IT team is bogged down with their usual daily activities, we are there to step in and lend a hand.




Industry: Insurance

Business Challenge:

A reputable insurance company approached us in dire need of an anti-spam solution. They had been receiving hundreds of irritating spam e-mails a week. It became very time-consuming for employees to sort through all of this spam each day. They needed a quick solution.

Our Recommendations:

After fully evaluating their network, we made an important discovery that had previously been overlooked; security and backups were two significant areas which needed improvement.

What We Did:

  • Secured remote access to allow users to connect to a Remote Access/VPN server on the internal network through a VPN
  • Scanned system e-mails and IP addresses to look for any security risks and recommended a few changes
  • Explained current security laws to ensure their systems comply with HIPAA and Sarbanes-Oxley
  • Installed Backup Exec to resolve their backup issues, providing better integration with the Windows and Exchange architecture

How We Helped:

During the past year, the amount of spam they've received has been drastically reduced. This has saved them thousands of dollars as employees no longer have to waste time sorting through excessive spam. Also, there have been no security or backup issues during this time.




Industry: Manufacturing

Business Challenge:

A manufacturing company was looking to combine their business network in San Diego with an international office, and was extremely concerned with security issues. The administrator wanted to have full control over what the employees could access, as well as protection from outside threats.

Our Recommendations

After fully accessing the entire network, we found that each location had a different infrastructure, which made the existing infrastructure susceptible to security problems.

Our primary recommendation was to redesign the current network architecture by implementing Organizational Units and incorporating Group Policy Objects for users. This would create two secure networks, and allow the administrator to have full control and monitoring capabilities over all users.

Also We Suggested:

  • Upgrading to Windows Small Business Server (SBS) 2003 - this allows:
    • A system administrator to use group policies to restrict company-wide applications from running unless they're executed from a particular directory
    • Software restriction policies to be configured to prevent virus-infected or malicious code from running.
    • A secure e-mail connection on-site and remotely
  • Setting up a separate e-mail domain for the San Diego and International site
  • Installing Exchange Server 2003 at the International site to securely handle the mail for that domain
  • Installing DoubleCheck at both locations to help drastically reduce spam and viruses spread by e-mail
  • Implementing a firewall to couple with the group policy and help monitor users with Website software, content blocking, and keystroke monitor software
  • Creating a site reference manual for the San Diego site (This is a centralized binder containing critical information such as administrative passwords, software locations and network configurations.)
  • Setting up a long-term maintenance support plan to help keep the network running smoothly

How We Helped:

We were able to provide the administrator with a tangible security solution that helps scan the network for threats and unauthorized break-ins. Also, by implementing group policies, the administrator was given the comfort of complete control and monitoring capabilities over his employees. Ever since, their systems have been free from security threats and unauthorized access.